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Fundamentals of Queueing Theory, by Donald Gross, John F. Shortle, James M. Thompson, Carl M. Harris
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Praise for the Third Edition
"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
—IIE Transactions on Operations Engineering
Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.
This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:
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Retrial queues
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Approximations for queueing networks
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Numerical inversion of transforms
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Determining the appropriate number of servers to balance quality and cost of service
Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site.
With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.
- Sales Rank: #614963 in Books
- Brand: Wiley-Interscience
- Published on: 2008-08-11
- Original language: English
- Number of items: 1
- Dimensions: 9.60" h x 1.30" w x 6.40" l, 1.85 pounds
- Binding: Hardcover
- 528 pages
Review
"Despite its title, the book is rather advanced, so it is appropriate for practitioners, those in academia, and upper-class students. However, any reader will benefit from the concise introductions to the problems, the detailed descriptions supported with step-by-step formulas, the solutions provided by the manual, and the QtsPlus software." (Computing Reviews, 1 December 2011)
"This is an accessible and attractive book with good writing all the way through. It has the advantage of years of classroom testing. The exercises are extensive and creative." (MAA Reviews, March 19, 2009)
Review
"This exceptional book is a most welcome text for advanced university undergraduate and/or graduate students. It is built on the solid foundation of the three previous widely acclaimed editions since 1975 that have been among the few cornerstones of texts in the field. The new edition contains a superb blend of theoretical and contemporary real-world examples."
–Dr. Percy Brill, Department of Management Science and Department of Mathematics and Statistics, University of Windsor
From the Publisher
A graduate text and reference on queueing theory, covering everything from the development of standard models to applications. The focus is on real analysis of queueing systems applications and problem solving. The second edition has been expanded to include new material on statistical inference in queueing and updated to reflect changes in simulation languages and new results in statistical analysis of simulation output such as regenerative techniques. Contains a new section on the fundamentals of Markov processes, in addition to new chapters on advanced Markov Models, queueing networks, and bounds and approximations.
Most helpful customer reviews
49 of 49 people found the following review helpful.
The Classic Queueing Theory Text
By A Customer
Fundamentals of Queueing Theory (third edition) by D. Gross and C. Harris is THE classic queueing text book. It is up-to-date, thorough, rigorous, intuitive, and even fun to read (for the mathematically inclined). This book can be read at different levels, none of them easy. It is intended for an audience of graduate students in operations research, industrial engineering, management science, or mathematics. There are other excellent queueing books out there, but this has to be the overall best seller! Highly recommended.
9 of 9 people found the following review helpful.
Good for supplementing course lectures
By SM-NM Catboy
I used this book to supplement a course in queuing theory and found it to be more readable than other books on the topic, including ELEMENTS OF QUEUING THEORY WITH APPLICATIONS. This may not be a book to pick up for casual reading to learn about queuing theory, but if you are taking a queuing-theory course, I would highly recommend it. I struggled with deciding to give this book four or five stars: Four stars because I feel that the derivations of various queuing models could have been presented in a clearer manner. Five stars because I think it's the most readable queuing-theory book I have encountered.
7 of 7 people found the following review helpful.
Good text
By K. Khavari
I always recommend Kleinrock's "Queueing systems Volume I: Theory" to my friends for learning the basics of queueing theory. But "Fundamentals of queueing theory" is an excellent text to have. I find it much easier to find the necessary pages to refresh my memory on an equation or a specific approach to solving a problem when using Gross and Harris.
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