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Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.
- Sales Rank: #1723788 in Books
- Published on: 2008-03-03
- Original language: English
- Number of items: 1
- Dimensions: 9.33" h x 1.29" w x 7.78" l, 3.02 pounds
- Binding: Hardcover
- 720 pages
From the Back Cover
the latest challenges and opportunities for hospitality managers, covered in a thoroughly revised new edition
Students seeking management careers in hospitality will enter a dynamic industry filled with opportunities.The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, Internet commerce, new business and financial models, and rapidly changing consumer demands.
Introduction to Management in the Hospitality Industry, Ninth Edition gives students the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible, including:
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Six chapters dedicated to management topics, with examples and case studies demonstrating the tools hospitality managers use to solve problems
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New trends in lodging, focusing on new electronic distribution channels
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Expanded coverage of franchising, gaming, and spas
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The latest coverage of electronic resources for managers, including online recruiting
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Exploration of the significant changes that have taken place in hospitality and tourism in the post-9/11 world
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New and revised Internet exercises to familiarize students with Internet usage in today's hospitality industry
Upon successful completion of this text, readers will have a strong grasp of the many facets of the hospitality industry. Moreover, they'll understand the issues and challenges facing managers in the industry and the many possible career paths that await them.
About the Author
Clayton W. Barrows is Professor of Hospitality Management at the University of New Hampshire.
Tom Powers is Professor Emeritus at the School of Hospitality and Tourism Management at the University of Guelph in Ontario, Canada.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Very detailed and boring book.
By Tina
Ok I know that this sounds bad. But this book is really detailed. Which is good. The bad part is most of the detail is information repeated over and over. If they would just say what they need to say one time the book would not be so expensive and thick. I know that they could get rid of at least 100 pages because of all the repeated items in the book.
0 of 0 people found the following review helpful.
More better hospitality books out there.
By anyonehelp
It is a simple book; somehow, I cannot comprehend with this textbook writing. I have read better hospitality books than this.
0 of 0 people found the following review helpful.
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By qianwen zhao
is nice and useful. I sent it to my friend, she said she like it very much. all good thx
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